All orders placed before 1PM AEST are shipped same day. Guaranteed.
Domestic: All domestic orders are sent via Australia post. We use prepaid satchels for standard parcel post and express post. Tracking numbers will be supplied.
Australia Post Standard Parcel Post:
3-5 Business Days
Australia Post Express Post: Overnight (If ordered before 1PM AEST) Otherwise 1 business day
International: All international orders are sent via Australia post prepaid satchels. We offer the standard and express service for both. Tracking numbers will be supplied.
Australia Post Economy Air: 7-15 business days
Faulty Returns, Refunds and Exchanges:
We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! Just reach out to firstname.lastname@example.org so we can get your money refunded.
Wrong Size Returns, Refunds and Exchanges:
Accidentally ordered the wrong size? That's completely fine, just reach out to email@example.com and we can organise a refund. Please ensure to keep the tags in place and the product clean when trying them on to ensure we can accept the return.
Change of Mind Returns, Refunds and Exchanges:
Unfortunately we do not accept change of mind returns.